Questions  & Answers Asked! Q: What are the delivery times? A: Delivery times usually take 2-10 days for U.S. Orders. International Orders take from 10-20 days depending on the country. Q: Am I responsible for international duties and custom fees? A: For International Orders, It is the customers responsibility to be aware of any taxes and duties that will be charged. Q: What is the payment option? A: All credit cards through Paypal. Q: What is your return policy? A: If you are not happy with your item for any reason, simply send it back for a refund of the purchase price. We are unable to refund shipping costs. Please contact us for return instructions. Q: Do you offer free ring resizing? A: Sorry, we do not resize or customize the items we have for sale. You may consult with your Local Jeweler, some rings can be sized but due to the nature of silver, the ring may become damaged from sizing. Q: Is all your jewelry 925 silver? A: Yes, all our jewelry is guaranteed 925 silver. Q: Is the pictured item the exact one I will receive? A: Yes, you will receive the exact item pictured. If you did not find an answer to your question you may contact us! We are always available to answer any questions or concerns you may have!

Q: Am I responsible for international duties and custom fees? A: For International Orders, It is the customers responsibility to be aware of any taxes and duties that will be charged.

Q: What is the payment option? A: All credit cards through Paypal.

Q: What is your return policy? A: If you are not happy with your item for any reason, simply send it back for a refund of the purchase price. We are unable to refund shipping costs. Please contact us for return instructions.

Q: Do you offer free ring resizing? A: Sorry, we do not resize or customize the items we have for sale. You may consult with your Local Jeweler, some rings can be sized but due to the nature of silver, the ring may become damaged from sizing.

Q: Is all your jewelry 925 silver? A: Yes, all our jewelry is guaranteed 925 silver.

Q: Is the pictured item the exact one I will receive? A: Yes, you will receive the exact item pictured. If you did not find an answer to your question you may contact us! We are always available to answer any questions or concerns you may have!

When you place an order, we will estimate shipping based on the availability of your items,  Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

You may return most new, unopened items within 15 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

 

Most our jewelry is handmade, give us 1-3 weeks for delivery. Thank You.